1400 Executive Parkway, Suite 245, Eugene, OR. 97401

HEIDI

VON BROCKDORFF

- MSTCM, Dipl. OM, L.Ac

Acupuncture Treatment FAQ's
Traditional Chinese Medicine in Eugene, Oregon

Q: What should I expect at my first treatment?

At your first treatment you will fill out some paperwork, including a Disclosure Form, Consent to Treatment form, HIPAA form, and a complete Health History Form.

After completing the paperwork, you will receive a physical exam and then you will receive an acupuncture treatment. You may also receive additional treatments like cupping, moxibustion, or gua sha.

Initial treatments take about an hour and a half. This gives us plenty of opportunity to discuss about your health concern and answer any questions you may have.

Q: What is qi (chee)?

Qi is the body’s vital energy or life force. Qi animates the body and protects it from illness and disease. A person’s health is influenced by the quantity, quality and balance of Qi in their body. When Qi flows freely through the body, a person enjoys good physical health and a state of mental and emotional well-being. If the flow of Qi is impeded in the body, disharmony and disease occur.

Q: How long do treatments last?

Initial treatments last an hour and a half. Follow-up treatments generally last 45 minutes to an hour.

Q: How many treatments will I receive?

The number of treatments a patient needs is determined on an individual basis. Some conditions only require two or three treatments, while others may require 8-10 treatments. Some chronic progressive diseases require long-term treatment on an ongoing basis.

Please discuss this issue thoroughly with Heidi at your initial treatment.

Q: How frequently will I receive treatment?

Again, the frequency of treatment is determined on an individual basis. For many patients one treatment per week will adequately address their health concern. However some conditions do require more frequent treatment.

Q: How should I prepare for my treatment?

Please wear loose and comfortable clothing to your treatments. This allows me to access different areas of your body easily and comfortably.

Please eat a light meal an hour or two before your treatment. It is important that you do not come to your treatment hungry. This can result in the patient experiencing dizziness, light-headedness, or slight nausea.

Please avoid consuming caffeine and alcohol on the day of treatment.

If you take prescription medication for a health condition, please continue to do so.

Please brush your teeth on treatment day, however, PLEASE DO NOT brush your tongue.

Above all else, please relax and enjoy your treatment. This is an investment in your health.

Q: What Does Treatment Cost?

Initial consult and acupuncture treatment $90.

Follow-up acupuncture treatments $65.

  • Second insertion $35.

Smoking cessation treatments (package of 10) $350.

Cosmetic Acupuncture treatments $100.

Chinese herbal products approximately $15-$25 per week.

Cash, personal checks, and most major credit cards are accepted.

Q: Are your services covered by insurance?

Many medical insurance plans do cover acupuncture treatment services. Contact your insurance company to inquire if you have acupuncture benefits. Actual acupuncture benefits vary depending on the plan.

I am a preferred provider with Cigna, Regence Blue Cross Blue Shield, Pacific Source, Providence Healthcare, Aetna, Meritain, and American Specialty Health.This office will also bill United Healthcare and auto insurance.

If you do not see your insurance company on this list, please contact me to discuss billing options.

Q: Are your services covered by PIP on my auto insurance?

Yes.

Oregon law requires that your insurance company provide Personal Injury Protection Insurance regardless of who is “at fault” in an accident. PIP, Personal Injury Protection, is required to pay reasonable medical expenses for up to one year and $15,000. Under PIP, acupuncture treatment is a fully covered medical intervention. A patient may seek treatment from a Licensed Acupuncturist without the need for a medical referral.



In a day of less-than-satisfying health care and service, Heidi’s refreshing personality and focused individual attention are a rare and welcome find. I began seeing Heidi in Denver after an extreme health issue nearly took my life. I had been referred to several highly trained physicians with decades of experience who then referred me to the Mayo clinic. While all of this medical testing and expertise were both very necessary, they yielded no results and no diagnosis. As preventive medicine is my best option, I started seeing Heidi at her Castle Rock clinic. I now drive 4 hours over the pass to Grand Junction for treatments because I am not willing to let go of the level of service Heidi provides. She cares for her clients and takes her professional obligations to the fullest extent. Clients who choose Heidi will be better for it.
~ L.C. Denver, CO

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