1400 Executive Parkway, Suite 245, Eugene, OR. 97401



- MSTCM, Dipl. OM, L.Ac

Acupuncture Treatment FAQ's
Traditional Chinese Medicine in Eugene, Oregon

Q: What should I expect at my first treatment?

At your first treatment you will fill out some paperwork, including a Disclosure Form, Consent to Treatment form, HIPAA form, and a complete Health History Form.

After completing the paperwork, you will receive a physical exam and then you will receive an acupuncture treatment. You may also receive additional treatments like cupping, moxibustion, or gua sha.

Initial treatments take about an hour and a half. This gives us plenty of opportunity to discuss about your health concern and answer any questions you may have.

Q: What is qi (chee)?

Qi is the body’s vital energy or life force. Qi animates the body and protects it from illness and disease. A person’s health is influenced by the quantity, quality and balance of Qi in their body. When Qi flows freely through the body, a person enjoys good physical health and a state of mental and emotional well-being. If the flow of Qi is impeded in the body, disharmony and disease occur.

Q: How long do treatments last?

Initial treatments last an hour and a half. Follow-up treatments generally last 45 minutes to an hour.

Q: How many treatments will I receive?

The number of treatments a patient needs is determined on an individual basis. Some conditions only require two or three treatments, while others may require 8-10 treatments. Some chronic progressive diseases require long-term treatment on an ongoing basis.

Please discuss this issue thoroughly with Heidi at your initial treatment.

Q: How frequently will I receive treatment?

Again, the frequency of treatment is determined on an individual basis. For many patients one treatment per week will adequately address their health concern. However some conditions do require more frequent treatment.

Q: How should I prepare for my treatment?

Please wear loose and comfortable clothing to your treatments. This allows me to access different areas of your body easily and comfortably.

Please eat a light meal an hour or two before your treatment. It is important that you do not come to your treatment hungry. This can result in the patient experiencing dizziness, light-headedness, or slight nausea.

Please avoid consuming caffeine and alcohol on the day of treatment.

If you take prescription medication for a health condition, please continue to do so.

Please brush your teeth on treatment day, however, PLEASE DO NOT brush your tongue.

Above all else, please relax and enjoy your treatment. This is an investment in your health.

Q: What Does Treatment Cost?

Initial consult and acupuncture treatment $90.

Follow-up acupuncture treatments $65.

  • Second insertion $35.

Smoking cessation treatments (package of 10) $350.

Cosmetic Acupuncture treatments $100.

Chinese herbal products approximately $15-$25 per week.

Cash, personal checks, and most major credit cards are accepted.

Q: Are your services covered by insurance?

Many medical insurance plans do cover acupuncture treatment services. Contact your insurance company to inquire if you have acupuncture benefits. Actual acupuncture benefits vary depending on the plan.

I am a preferred provider with Cigna, Regence Blue Cross Blue Shield, Pacific Source, Providence Healthcare, Aetna, Meritain, and American Specialty Health.This office will also bill United Healthcare and auto insurance.

If you do not see your insurance company on this list, please contact me to discuss billing options.

Q: Are your services covered by PIP on my auto insurance?


Oregon law requires that your insurance company provide Personal Injury Protection Insurance regardless of who is “at fault” in an accident. PIP, Personal Injury Protection, is required to pay reasonable medical expenses for up to one year and $15,000. Under PIP, acupuncture treatment is a fully covered medical intervention. A patient may seek treatment from a Licensed Acupuncturist without the need for a medical referral.

I came to Heidi for treatment in 2007, after I had been treated for a severe black mold infection. I was so exhausted that I could hardly take care of myself, much less work or do housework. I saw Heidi for acupuncture twice a week for several weeks and I took my Chinese herbal formula twice a day. Three months later I felt like a different person. My energy had improved and I felt like myself again. Now I see Heidi any time I feel like I’d out of balance. Thank you!
~ L.M. Castle Rock, CO

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